Our Promise to Our Clients

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  • Our Promise to you.

    One Team Realty will always be available to you, weather an owner or a tenant, if you call during normal duty hours an agent will pick up the phone. If you leave a message, text, or email, a person will return that message. That person will live and work in Hawaii. Your questions or concerns are important to us and we are here to answer them for you. We are known for our fast repsonse!

  • Semi Annual Inspections

    We conduct an initial inspection with over 200 to 300 phots that the tenant will sign as the condition of the property as they received it. The owner will get a copy of this inspection on their portal. We have it built into all leases that we will also do one at the 6-month time frame. This normally happens between 5th and 7th month. We will do another one at the 12-month time frame. The owner will get a copy of all inspections on their portals. 

  • A qualified tenant in your home.

    We would like to rent your home as soon as possible so everyone can make money but we will only put a qualified tenant in your home, sometimes that may take 2 days or 30 days. We will not change our criteria or shortcut our criteria just to get someone to pay rent. We have a policy of taking the best qualified of those that apply. 

  • Rent Deposits

    We will pay no later than the 15th of each month in almost all cases. In most cases rent is paid between the 8th and 10th of the month, depending on holidays. After that if an owner has proceeds that need to be paid, we process those payments on Mondays and it normally takes 24 hours to show in the owners bank account.

  • Miliary Owners and First Repsonders

    Darren, the owner of One Team Realty is a retires Army Officer with 25 years on active duty.

    If your active duty, reserves or retired, ask us about your deserved discount on management fees. Same goes for first responders, police, fire, ambulance, please inquire. We appreciate your service and sacrifice. You Deserve it?

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